Welcome to D-Courier, a service provided by DOER Services Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our services.
Information We Collect
Personal Information: Name, phone number, email address, and payment details.
Consignment Information: Sender and receiver information, consignment content, and tracking numbers.
Usage Data: IP address, browser type, operating system, and access times.
Location Data: Information about your actual location if you use location-based features.
How We Use Your Information
Service Delivery: To provide and improve courier services.
Communication: Send notifications about consignments via SMS, email, or app.
Payment Processing: Manage and process payments.
Customer Support: Respond to inquiries and provide assistance.
Security and Fraud Prevention: Ensure safety and prevent fraud.
Legal Compliance: Fulfill legal and regulatory obligations.
Sharing Your Information
With Service Providers: Third parties like payment processors and delivery agents.
For Legal Reasons: Disclosure as required by law or legal requests.
Business Transfers: In case of mergers, acquisitions, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of online transmission or storage is entirely secure.
Your Rights
Access and Correction: Update your info through account settings or by contacting us.
Deletion: Request deletion of personal data, subject to legal requirements.
Objection and Restriction: Object to or restrict certain processing activities.
Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page and communicated through our services.
Contact Us
If you have any questions or concerns, please contact us: