Privacy Policy

Introduction

Welcome to D-Courier, a service provided by DOER Services Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

• Personal Information: When you register or use our services, we may collect personal information such as your name, phone number, email address, and payment details.
• Consignment Information: Details related to the consignment include sender and receiver information, consignment content, and tracking numbers.
• Usage Data: Information about how you use our services, including your IP address, browser type, operating system, and access times.
• Location Data: We may collect and process information about your actual location if you use location-based features.

How We Use Your Information

• Service Delivery: To provide, maintain, and improve our courier services, including managing consignment processes, tracking deliveries, and facilitating pickups and deliveries.
• Communication: Send notifications and updates about your consignments via SMS, email, or mobile app notifications.
• Payment Processing: To process payments and manage payment-related activities.
• Customer Support: To provide customer support and respond to your inquiries.
• Security and Fraud Prevention: To ensure the security of our services and prevent fraudulent activities.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and delivery agents.
• Legal Reasons: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Rights

• Access and Correction:You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Objection and Restriction: You have the right to object to or restrict certain processing of your personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our services or by other means.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• DOER Services PLC
• info@doerservices.com
• +8809 606 606 606, +8801985-555015
• Dilkusha Center (Level - 8), 28 Dilkusha C/A, Dhaka-1000.